Research assistant Alaa Hassan Burghle Sygehusapotek Fyn, Odense University Hospital
Projektet i tal
OPEN undersøgelse/kliniske data
Forventet # af deltagere
Inkluderet antal deltagere
Inkluderede deltagere med prøver
Communication at community pharmacies between pharmacy staff and older immigrants
This study builds on an online qeustionnairy mailed to the participating pharmacies in Denmark. After selling prescription medicine to an older immigrant or relative the pharmacy staffs fill in a short questionnaire about their experience of the communication. The pharmacies are invited to participate in this study through a national network for pharmacy practice. This study is expected to provide knowledge about communication barriers between older immigrants and pharmacy
Many older immigrants are depending on interpreting in different health care settings. When picking up their medication at the pharmacy communication barriers can lead to misunderstandings or missed important information about their medication. Misunderstanding about medication can lead to severe medication errors threadning the patient safety. This study investigates the communication between the older immigrants and the pharmacy staff from the staffs' perspective.
Description of the cohort
Costumers picking up medication for patients aged 70 years or older from ethnic minorities\n
Data and biological material
Communication between the pharmacy staff and the cohort experianced by the pharmacystaff by questionnaires.